- Contact
Phone (North America)
250.721.8476
1.888.721.8476 (toll-free)
Phone (International)
00.1.250.721.8476
E-mail dehelp@uvic.ca - Hours (Pacific Time)
Monday to Thursday
9:00 am to 8:00 pm
Friday
9:00 am to 5:00 pm
Sunday
8:00 am to 12:30 pm
What is my username and password for logging into the uSource portal
Currently, your uSource user name and password are the same as your NetLink ID. Enter your NetLink ID when prompted for your "User Name" and your NetLink Password when prompted for a password. (See image below.)
Secure and Not Secure Workstation Log-in
In addition to entering your User Name and Password:
- If you are logging in from a secure* workstation, check the "I am at a secure workstation" box. This will allow you to remain logged in to uSource for 8 hours without being prompted to renew your connection.
* E.g. at your own home or office workstation. - If you are logging in from a NOT secure* workstation, leave the "I am at a secure workstation" box unchecked. You will remain logged in to uSource for 2 hours before you are prompted to renew your connection.
* E.g. at an Internet cafe, library terminal or airport.
