- Contact
Phone (North America)
250.721.8476
1.888.721.8476 (toll-free)
Phone (International)
00.1.250.721.8476
E-mail dehelp@uvic.ca - Hours (Pacific Time)
Monday to Thursday
9:00 am to 8:00 pm
Friday
9:00 am to 5:00 pm
Sunday
8:00 am to 12:30 pm
How long will I have access to the uSource portal
Short-term (Session) Access
If you log in to uSource from a secure workstation, you will remain logged in for 8 hours before you are prompted to renew your uSource connection.
If you log in to uSource from an insecure workstation, you will remain logged in for 2 hours before you are prompted to renew your uSource connection.
Long-term Access
You will continue to have access to the uSource Portal as long as your NetLink ID remains active (i.e. you remain eligible to have a NetLink ID).
Your NetLink ID eligbility is dependent on your classification at UVic: