Where do I join a Blackboard Collaborate session

Before joining a Blackboard Collaborate session, make sure to work your way through this Startup Kit to ensure that you are prepared for the Blackboard Collaborate environment.

You will be provided with link(s) to your Blackboard Collaborate class session(s) on your course’s online site or via e-mail. If your course includes more than one Blackboard Collaborate session, each session’s link will indicate the date and time for that specific session.

To join a session, just click on the appropriate link (at the appropriate time), and follow the instructions on the screen. Remember that the name you enter will be the name you are identified by in your Blackboard Collaborate session.

NOTE: Before entering a Blackboard Collaborate session, make sure all your audio equipment (microphone, headset, speakers) are plugged in. Then, when you enter your session, make sure to run the Audio Setup Wizard to make sure you have selected the correct microphone setting. See the Audio page of this Startup Kit for more information.

For information about when you can join a Blackboard Collaborate session, see the When page in this Startup Kit.

Login Problems?

If you have difficulty accessing your Blackboard Collaborate session, contact the Onlinehelp Desk.

  • E-mail: TILhelp@uvic.ca
  • Phone (hours are noted in the Onlinehelp box on the right-hand side of this page):
    • 250 721 8476 (North America)
    • 1 888 721 8476 (Toll-free in North America)
    • 00 1 250 721 8476 (International)
  • Website: http://distance.uvic.ca/onlinehelp/



  • Contact
    Phone (North America)
    » 250.721.8476
    » 1.888.721.8476 (toll-free)
    Phone (International)
    E-mail TILhelp@uvic.ca
  • Hours (Pacific Time)
    Monday to Thursday
    » 8:30 am to 7:00 pm
    » 8:30 am to 6:00 pm
    Saturday & Sunday
    » 10:00 am to 4:00 pm



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