Pop-up test for using Elluminate

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If a pop-up message appears over top of this page, your browser is configured to allow pop-up messages, and you can close the pop-up message and this window and return to the Startup Kit.

If you do not see a pop-up window appear on your screen, it means you might have a pop-up blocker enabled on your computer. To disable pop-up or ad-blockers, search your hard-drive for any software with “pop-up” in the name and disable it.

Pop-up or ad-blocking functions are also sometimes included in some anti-virus, internet security, personal firewall, and browser programs. This means that you may need to disable the relevant setting for the pop-up blocker in the appropriate program. Some examples of such programs include:

  • McAfee
  • Norton Internet Security
  • Internet Explorer version 6.x or higher with Windows XP Services Pack 2. You can disable the pop-up blocker in this version of Internet Explorer by:
    • Opening Internet Explorer,
    • Selecting Tools then choosing Internet Options,
    • Selecting the Privacy tab,
    • Deselecting (turning off) Block pop-ups,
    • Clicking Apply to save your settings, and
    • Shutting down and restarting Internet Explorer.

NOTE: If you have any difficulty with pop-up blockers or firewalls, contact the Onlinehelp Desk.

  • E-mail: TILhelp@uvic.ca
  • Phone (hours are noted in the Onlinehelp box on the right-hand side of this page):
    • 250 721 8476 (North America)
    • 1 888 721 8476 (Toll-free North America)
    • 00 1 250 721 8476 (International)
  • Website: http://distance.uvic.ca/onlinehelp/

 

Onlinehelp

  • Contact
    Phone (North America)
    » 250.721.8476
    » 1.888.721.8476 (toll-free)
    Phone (International)
    » 00.1.250.721.8476
    E-mail TILhelp@uvic.ca
  • Hours (Pacific Time)
    Monday to Thursday
    » 8:30 am to 7:00 pm
    Friday
    » 8:30 am to 6:00 pm
    Saturday & Sunday
    » 10:00 am to 4:00 pm

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